The Office of Ombudsman serves as an independent and impartial agency to which citizens can air their grievances about government. By facilitating communications between citizens and government and making recommendations to improve administrative practices and procedures, the Ombudsman promotes responsiveness and quality in government.
The Ombudsman has authority to investigate complaints about Iowa state and local government, with certain exceptions. The Ombudsman attempts to resolve most problems informally. Following an investigation, the Ombudsman may make findings and recommendations and publish a report.
1-888-426-6283 (toll-free)
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Address
Office of Ombudsman
Ola Babcock Miller Building
1112 East Grand
Des Moines, IA 50319
United States
Phone Number
Email
ombudsman@legis.iowa.gov
Community Resource Type
Audience